FREQUENTLY ASKED QUESTIONS

Is your sight secure? YES. Your confidential information is protected through Yahoo! Secure Server.

Will you share my information & email address? NO way! We hate junk mail just as much as you do & you have a right to your privacy! We even have a professional shredding service detroy all of our paper documents every month to ensure security.

Can I include a gift message with my order? YES. When checking out simply write the gift message of your choice (appears on packing slip). If you have to use the back arrow for any reason during the check out process, please double check to make sure your gift message is still on the order form.

I forgot to include a gift message - can I still include a gift message with my order? YES - if you let us know prior to shipping your order. The fastest way is to call us toll free 1-866-4CANDY9 M-F, 8 - 4PM PST or send us an email to customerservice@candycrate.com.

Do you offer a Guarantee? YES. If you're not completely satisfied, return the product to our candy store within 30 days for a full refund of the purchase price.

When will my order ship? Your order usually ships the next business day or sooner. (95% of orders ship same day if placed by 3pm EST.)

Most orders placed by 3pm EST (1pm PST) Mon - Fri will ship the same day. Orders placed after 3pm EST M-F or weekends will ship the next business day. All items are shipped via UPS Ground unless requested otherwise. Please allow 3 - 7 business days for delivery (most items will arrive within 2-5 business days depending on location - we ship from the West Coast). Shipping Questions? Check out "Shipping Info." Need more information? Email us at customerservice@candycrate.com or call toll free 1-866-4CANDY9 M-F, 8 - 4PM PST.

How much does it cost to ship? Shipping is calculated on weight & Zip Code. Shipping charges are displayed after you select the items you want & enter the shipping address. Compare our competitors shipping charges. No hidden shipping or handling charges at our candy store!

Why can I only put one item in my shopping cart? The Yahoo Shopping cart requires that cookies are enabled on your computer. If you have any problems ordering from this website for any reason, please call us toll free at 1-866-4CANDY9 M-F, 8 - 4PM PST. We will be happy to take your order over the phone.

Need more information? Email us at customerservice@candycrate.com

or call toll free 1-866-4CANDY9 M-F, 8 - 4PM PST.

Why buy today from Adult Candy and Gifts?

DISCRETE PACKAGING: Orders are shipped from our corporate headquarters under the return address of Candy Crate, Inc.

100% GUARANTEE!

Your confidential information is protected through Yahoo! Secure Server! We have a very high repeat customer rate. You will appreciate our commitment to excellence & great prices.